Accessibility Statement

Accessibility of this website/application

Universal Music GmbH (“Universal Music”) strives to make its digital products and services in accordance with the local laws implementing Directive (EU) 2019/882 (European Accessibility Act).

This Digital Accessibility Statement applies to Universal Music’s websites and/or applications.

When was the accessibility statement created?

This declaration was prepared or revised on 1.6.2025.

How barrier-free is the offer?

The benchmark for assessing accessibility is the success criteria of the international standard, WCAG 2.1, and the European standard EN 301 549 version 3.2.1.

Which areas are not barrier-free?

The verification of compliance with the requirements is based on the test result of 1.6.2025. Our websites and applications are tested to the highest possible extent, including the success criteria of WCAG 2.1.

As part of the review, the following areas were identified as not fully accessible:

Text alternatives for images, non-text content or time-based media
Some color contrast levels may be below recommended levels
Components, status messages, information, structure, relationships, reading sequence, link purpose, or input purpose may not always be programmatically determined
Text or content cannot always be resized up to 200% or respaced without interfering with functionality, or presented without scrolling in two dimensions
Some hover or focus states may not yet be implemented
We are still in the process of making our products 100% keyboard and single pointer operable, and there may be components that require standard exit methods to remove focus
Some time limits and content with motion may not be adjustable
Bypass blocks may not always be available
Multiple web page location options may not be available
Heading and label descriptions may need to be improved or simplified
Motion actuation and dragging movements may not have substitutes
Information previously entered may not be auto populate

In some cases, audio description options may interfere with the experience of our products, so this is not always included.

This declaration was drawn up on 1.6.2025 on the basis of a previous review in accordance with the requirements of the harmonised European standard EN 301 549 (V. 3.2.1).

Feedback and Contact

You can use the contact below to report any deficiencies related to accessibility compliance:

Universal Music GmbH

Mühlenstraße 25, 10243 Berlin, Germany

E-Mail:
service@universal-music.de

Contact the supervisory authority

If you are of the opinion that you are disadvantaged by an insufficiently barrier-free design of our websites, you can contact the Supervisory Authority:

Tel.: (0391) 567 4530

E-Mail: MLBF(at)ms.sachsen-anhalt.de